Privacy policy

Section 1 — Introduction

This Privacy Policy explains how Chrono Select Store Ltd. ("we", "us" or "our") collects, uses and safeguards your personal information when you visit or make a purchase through chronoselect.co (the "Site"). By using the Site, you acknowledge that your information is handled in accordance with this Policy.

Section 2 — Information we collect

When you visit the Site, certain technical information is collected automatically — browser type, IP address, time zone, device identifiers and browsing activity across pages and products, plus how you arrived at the Site. This is collected via cookies, server log files and similar technologies, and is referred to as Device Information.

When you place or attempt to place an order, we collect the information necessary to complete it — name, billing and shipping address, payment details, email address and phone number. This is referred to as Order Information. "Personal Information" in this Policy means both Device Information and Order Information.

Section 3 — How your information is used

We use Order Information to:

• Process and fulfil purchases
• Arrange shipping and provide confirmations
• Communicate with you regarding your order or a warranty claim
• Detect and prevent fraudulent transactions
• Provide updates or communications consistent with your preferences

We use Device Information to:

• Monitor and reduce potential fraud or misuse
• Improve site functionality and performance
• Analyse browsing behaviour and evaluate marketing effectiveness

Section 4 — Sharing of information

Your Personal Information may be shared with trusted service providers who help us operate the Site, process payments, manage logistics or analyse performance; these providers are contractually obligated to handle data responsibly. We may also disclose information where required by law, or to protect our rights, property or operations. We do not sell customer data.

Section 5 — Marketing & advertising

We may use Personal Information to provide communications or promotional content aligned with your interests, using standard advertising and analytics technologies. You may adjust your preferences through your browser or through third-party advertising controls. Our Site does not alter its data collection practices in response to browser "Do Not Track" signals.

Section 6 — Your rights

If you are located in the United Kingdom or the European Economic Area, you have the right to request access to, correction of, restriction of, or deletion of the personal information we hold about you, subject to applicable legal obligations. To exercise these rights, contact us using the details below. Your information may be transferred and processed outside your country of residence where necessary for operational purposes.

Section 7 — Data retention

We retain Order Information for our records and compliance purposes unless and until you request deletion, subject to any legal retention requirements.

Section 8 — Minors

This Site is intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.

Section 9 — Policy updates

We may revise this Privacy Policy periodically to reflect operational, legal or regulatory changes. Continued use of the Site following an update constitutes acceptance of the revised terms.

Section 10 — Contact

For questions about this Privacy Policy, or to make a data-related request, contact: info@chronoselect.co, call +44 7380 543518, or write to us at Flat 32 Edison Building, 20 Westferry Road, London, England, E14 8LU.